The Sears Commercial Parts Sales Team is available between the hours of 7:00 a.m. and 7:00 p.m. Central Time, Monday through Friday.

The Sears Commercial Parts Customer Service representatives are available between the hours of 8:00 a.m. and 6:00 p.m. Central Time, Monday through Friday.

Please call (800) 225-2864.

Steps for web site registration

In requesting a new web site registration for parts from Sears, you affirm that you are establishing your web site use solely for business, commercial, or organizational purposes on behalf of your business. You warrant, represent, and agree that you will not use this web site (or allow this web site to be used) for personal, family, or household (collectively, "consumer") purposes.

Identification

In this section you identify yourself with your business name and phone number. You give yourself a login ID and password.

We will use your business name and your phone number to access your account in our call center operations should you call us with a problem.

Retain your login ID and password! As soon as your Sears Commercial Parts Sales registration has been approved, you will gain access to this Web site using these two pieces of information.

Before storing your login ID and password, we make sure that no one else already uses the login ID you have selected for yourself and that your login ID and password are not the same.

If several persons place orders concurrently from your business on different computers, all will use the same login ID and password. There is no need for individual login ID's or passwords. The site will recognize that they are working from different computers and will keep the orders separate.

To protect your business, you should change your password from time to time. This is particularly significant after personnel changes.

Business Address

We will use your business address for any written correspondence.

Parent Corporation

If you are a subsidiary of a corporation, we would like to know it. This information is, however, strictly voluntary.

Tax Exempt ID

Sears has stores and service units in every state and we are legally obligated by your State to charge the local tax that is applicable to the items you purchased. For further inquiries, please contact your State Taxing Authority.

If you wish to be exempted from sales tax, you must enter a tax exempt ID here and fax us your tax exemption certificate.

Industry Classification

Help us understand more about your business by informing us what industry you belong to. For this purpose, three fields are provided. Please provide one or more of these codes if you know them.

The DUNS or Data Universal Numbering System number is a unique nine character company identification number assigned by Dunn & Bradstreet. To obtain a DUNS number you may contact D&B at 800-333-0505. If you have Internet access, you can also apply for a DUNS number online.

The NAICS or North American Industry Classification System became the successor of the U. S. Standard Industrial Classification (SIC) system in 1997.

For more information on the SIC and NAICS systems, search on the required term in the web site of the U. S. Department of Commerce's National Technical Information Service A list of all NAICS codes is also available.

If you are an authorized user of the GSA Contract you may obtain your GSA Contract Number via:

Internet:

• Type in the address box on your browser: http://www.fss.gsa.gov.
• Click on Federal Supply Schedules
• Click on Schedule E Library
• On the Schedule E Library Screen in the box following "What are you searching for" type Sears and click Submit.
• Beside Schedule 51V click on Sears Roebuck and Co. (Inc)
• Look on the line for Schedule 51V. The GSA Contract Number is located in the column titled Contract Number.

Email:

Send email containing your organizational name (U.S. Army, Ft Campbell BOQ Maintenance for example) and requesting GSA Contract Number to gutenda@sears.com.

Telephone:

Call George Utendahl, with Sears PartsDirect, 800-359-2000 ext. 7352. Leave a voice mail message request stating your organizational name and request GSA Contract Number.

Once you have located the Contract Number return to your Customer Profile on the Commercial Direct Web Site and enter the contract number in the box beside Government Contract Num:

Authorized Purchaser

The authorized purchaser information is critical for our business relationship. The authorized purchaser is the person to whom we will send all e-mail correspondence and any faxes. He is our contact person for your company. If you and your employees forget your password to this site, we will send it to the e-mail address of the authorized purchaser. For every order you enter on this site, we will send a confirmation e-mail to his e-mail address. We will not send any e-mails containing account or order-related information to any other e-mail address.

Shipping Address

The shipping address for your orders may be permanent, or it may vary from order to order. Please enter a default shipping address. This address will be suggested each time you place an order, but you may always overwrite it.

Methods of Payment

For orders placed through the Sears Commercial WebParts site, we accept the following methods of payment:

• Sears Commercial One Card
• American Express
• Discover
• MasterCard
• Visa

We do not accept checks or Sears retail charge cards as methods of payment.

If you would like to open a Sears Commercial One account, you may visit the Sears Commercial One site by clicking here: